Saturday 26 October 2019

City of Launceston Accountability Seriously in Question


Data on external consultants engaged by the City of Launceston council has not been recorded by the council. The City of Launceston council says it has not maintained a specific database for external consultants after repeated requests for the information made by The Examiner.

This year, the council has used external consultants to look into free parking, shopping in the city, organisational restructure, building heights, and has requested an external consultant be used for a review into Cityprom.
However, Launceston Chamber of Commerce executive officer Neil Grose said it's not unreasonable for this data to be recorded.

The first request was made to the council in June to find out how many consultants had been engaged. The Examiner was consistently told the council was working on providing the information.

To see if there had been an increase in the number of external consultant reports requested, The Examiner asked how many reports had been commissioned in the past five years.

The council was also asked what the reports looked into, how much they cost and what has been implemented as a result of the studies.

However, the council's general manager Michael Stretton said the level of information sought by The Examiner was "granular".

"The City of Launceston stands ready to assist The Examiner with all reasonable requests for information," Mr Stretton said.

"However, the council does not maintain specific databases of the consultancies engaged across the organisation at the granular level sought."

Mr Stretton said the council was $110m a year business that delivered many projects.
As a result to the questions, the council has formed the view the data would be useful and is implementing changes to its reporting systems to make the information available in the future.
"However, this work will take time to complete as it is being accommodated alongside our business as usual workloads," Mr Stretton said.

"It should be noted that the council provides a significant level of financial detail in our audited annual report each year, as well as in our annual budget papers, to ensure the community has oversight of how the council is spending ratepayer funds."

Mr Grose said it would not be unreasonable to expect the council to know what consultants they have engaged, and at what cost and for what desired outcome.

"It is particularly important to scrutinise the outcomes of those consultancies and if their recommendations have been adopted or not, and if not, why not," he said.

Mr Grose said using consultants seems to be an increasingly large component of the many decision-making processes in local governments of all sizes, not just City of Launceston.
"Generally speaking, consultants should only be used where the appropriate skills required are not already available internally," he said.

"Increasing numbers of consultancies either indicates the need for very specialist knowledge to provide advice on complex issues or that the skills to provide quality information are not available all ready."

COMMENT
Now this is supposed to be “NEWS” but Council watchers already knew all this and it has been an open secret for over a decade. CONCERNED CITIZENS and RATEPAYERS have even been to the MINISTER, the OMBUDSMAN, the DIRECTOR OF LOCAL GOVT. and the AUDITOR GENERAL and this discovery now is bewildering. It cannot be a discovery so there must be more to it than meets the eye.

What do ‘disenchanted citizen’ who pay some of the highest rates levied in the nation have to do to get information?  Whatever they might do, if they keep on with their questioning, will increasingly expose them to SECTION 62 of the Local Govt. Act – http://www6.austlii.edu.au/cgi-bin/viewdoc/au/legis/tas/consol_act/lga1993182/s62a.html – which is clearly being used to obfuscate accountability. Of courseclosing down unwelcomed enquiry for whatever reason is what has been going on.

So, who is to blame actually? It has to be the ‘elected 12’ without any doubt whatsoever. They have been alerted to the issue and all that they have done is sit on their hands. Then again, serially and surreally the evidence is that ‘management’ treats elected representatives with disregard – and as often as not with utter distain. So, we seem to have reached an impasse and one where the General Manager seems to be behaving in an unconscionable manner and adopting stonewall tactics.

At last THE EXAMINER is paying attention and the Chamber of Commerce also seems to have wandered out of malaise albeit way too late. One needs to ask who is covering whose backside and have perhaps discovered that they have been taken for dills?

Sunday 20 October 2019

CITY OF LAUNCESTON RESTRUCTURE


FROM THE EXAMINER ON A SUNDAY ... City council delivers Definite Decision paper as part of restructure
  
Staff directly affected by an organisational review at the City of Launceston council were notified last week.
The council handed down its Definite Decision paper after a four-week staff consultation. The paper is part of Organisational Alignment Project, known as the Seriously Entertained Change paper.

Under the review there would be 56 new roles created, 40 redundancies, and 22 redundant roles with internal redeployment.
"Staff directly affected by the process as laid out in the Definite Decision paper were notified earlier this week in person, prior to the organisation-wide announcement," general manager Michael Stretton said.
"I am still confident we will be in a position to keep redundancies to an absolute minimum. However, some staff have already indicated that they wish to accept a redundancy."
RELATED STORIES:
From here, those staff directly impacted by the Definite Decisions paper will have the opportunity through an expressions of interest, to apply for one of the new positions created in the Organisational Alignment Project.
During the consultation process, the council received 160 submissions to the Seriously Entertained Change paper that was released in August.
Mr Stretton said the executive team reviewed and responded to each submission, with changes then made to the preliminary paper.
An expressions of interest process for redeployment opportunities has opened, with applicants shortlisted for interview, and final decisions on those positions made by November 22.
"All remaining vacancies will be advertised both internally and externally by the second week of December, to coincide with the full roll-out of the new OAP structure," he said.
IN OTHER NEWS:
Mr Stretton said the review was about improving processes and internal systems, about providing the right tools for a 21st century organisation, and the right structure for staff to work and flourish in a fit-for-purpose organisation with a positive and constructive culture.
"It's also about creating an organisation that is agile and adaptable, that places real value on the development of its leaders and meaningful staff training," he said.
The cost of the organisational alignment structure, including the forecast future savings to the organisation, will be detailed once the overall financial implications of the first stage has been delivered in December.
It is the first time that the council as a whole has been reviewed since 1985.
The council will move away from directorates and departments, to become three network teams. This will see Mr Stretton's title change to chief executive, with three general managers leading the teams.

COMMENT
This is a sinister move made well away from the elected representatives even if a shake up might be justified. Embedded here are strategic decision that have apparently been made well away from 'governance'. Clearly this is an exercise in bureaucratic empire building! 

 Yet again the tail appears to be wagging the dog and it is clear that it is way past time that the City of Launceston was exposed to a meaningful enquiry of the highest order given what is at risk and at stake in the wake of recent systemic failures and fiscal losses.

The question hanging in the air is "where are the elected representatives other than at the ATM collecting their stipend while the city goes to hell in a hand basket"?