Thursday, 28 February 2019

Response to Tasmanian Government 2019 review of Local Government Act (LGA) #2


CONTEXT

It is rarely referred to but it is important to do so here. SECTION 20 of the current Local Government Act 1993 (LGA 1993) describes the role/purpose of councils:
 to provide for the health, safety and welfare of the community
 to represent the interests of the community
 to provide for the peace, order and good government of the municipal area

This puts councils, Local Governance, firmly in the role of placemaking/placescaping or put another way, in the role of the functionaries of 'cultural landscaping'

Arguably, in the end a Council is involved in no business other than that. Moreover, it is 'the very purpose' for which they are authorised to levy – conscript! – rates and charges to provide an operational recurrent budget.

A clearly articulated 'purpose' in terms of 'civic administration' is that which Key Performance Indicators are founded and the reference that 'councils' need to be tested on/against and held to account for. For practical purposes:
  • representatives are elected determine policies and priorities; and 
  • managers are appointed to carry them out on the ground and in real time.

When the Act was written 25 years ago it is quite apparent that certain assumptions were made in regard to all this KPI founded upon longstanding understandings to do with effective representational 'civic administration'. However, over time circumstances have changed and much of what was the case in 1993 in a 20th Century context is no longer so in a 21st Century context. Much of this change has happened very quickly and the 'change' has been multi-dimensional and dynamic. 

For example, if you do not know the name the inventor of the World Wide Web, Tim Berners-Lee, you would know that today there are very few people who could imagine communicating 'effectively' without the WWW.  Unquestionably, this development has had an enormous impact upon civic administration that is largely unacknowledged. Sometimes  change is resisted given the demographic of those engaged in 'civic administration' . Moreover, the flow-ons that are assumed will have income and social impacts upon elected representatives and managers alike are unwelcome.

Arguably, no business/operation/institution could expect to operate or perform adequately, let alone thrive without the information technologies that the internet delivers. Currently, it is just not possible to meet community/client expectations without access to current communication technologies. That is except for Local Govt. by-and-large that is entrenched itself in a 20th Century mindset albeit that it is no longer either relevant or sustainable. Currently, instead of storing data in hardcopy formats it is stored in 'digital data files'.

It was not until the 46th Anniversary of Hiroshima Day's in 1991 that Berners-Lee published the world's first website from a lab in the Swiss Alps and by 1993 when Tasmania's LGA was drafted there were just 130 websites in the world. The milestone of 1 billion websites was first reached in September of 2014 while today there well over 1.959 billion – and the number is growing exponentially.  The Internet is ubiquitous and the assumptions that Tasmania's Local Government Act is based upon are essentially preinternet.  Thus these assumptions are totally unable meet current expectations nor meet anything like representing contemporary aspirations for 'cultural placescaping'

Arguably, the Tasmanian Local Government Act (LGA 1993) is no longer fit-for-purpose in regard to the legitimate aspirations and expectations of local governance's constituency – clearly it is redundant. This becomes all the more true when it is considered that the inhabitants of a cultural landscape –  municipality/district/precinct(?) – need, and typically do not not get, adequate representation. 

Currently, the representative 'authority' devised to determine the ways their 'cultural landscape' was/is to be 'shaped/configured' is currently dominated by management that is able to self-determine policy priorities in isolation and well away the scrutiny of elected representatives – alderpeople, councillors. For the most part 'council operations' are insulted from and isolated from criticism and critique – and/or largely deaf to it.

Given that 21st C technologies constituents are perfectly able to effectively represent themselves either directly or via an agent, this further compounds the redundancy embedded in 'The Act' in a 21st C context. 

In 1993 this was not the case. As time progresses the percentage of people able to represent themselves via a 'device in their pocket', and in 'real time', will like the WWW grow exponentially. 

With each incremental 'digital advance' the function of representational local government diminishes incrementally.


PURPOSE AND REPRESENTATION

As above, the 'purpose' of Local Govt in the Act can be realised via: 
 • The policies enshrined within it with 'Council management' ;
 • Guided and directed by a 'place's representatives' – the councillors/alderpeople

The Act's purpose is actually to shape a 'place' in a social cum cultural context and maintain 'place' in accord with The cultural realities inhabiting 'the place' – municipality, precinct region whatever

Up to now it has made good democratic and administrative sense to give 'elected representatives' a social licence to effect 'placemaking decisions' on a community's behalf. Clearly, this is no longer the case given the advent of 'the internet and social media'. The mechanisms and technologies already exist to afford constituent and appropriate opportunities to represent themselves either by themselves or via an agent. 

Unquestionably, the social cum political dynamics have changed, and fundamentally, albeit that the trickle down effect has not yet been felt in governance all too often. There is a case to be put saying that governance – community, institutional and corporate – has become comfortable with the status quo despite, and because of, its flaws and weaknesses and notwithstanding 'the economies' representational governance has to offer.

Places shapes cultures and cultures are shaped by place.

For practical purposes relevant to when the LGA 1993 was drafted 'purposeful representative governance' was best delivered via the operational structure of a council with:
• Elected representatives who determined the policies and strategies that shape the cultural landscape in accord with the cultural realities of 'the place' and the wishes and aspirations of the Council's constituents;
• Appointed managers and experts in various fields who carry out and realise the policies and strategies determined by the elected representatives.

Under the LGA 1993 in Tasmania management has grown exponentially and largely to satisfy its own ends. Clearly, 'Parkinson's Law' is in play but more to the point, underlings are increasingly requiring underlings, ad infinitum! It is a process of unproductive implosion – and a wasteful one at that.

For example, in the case of the City of Launceston, Tasmania's largest local government jurisdiction, there are approx. 580 employees, that is approx. one employee for every 100  constituents approx. servicing something in the order of 46 thousand residents/constituents. Clearly the 'bureaucratic imperative' is being well served but the outcomes are arguably consistent with Parkinson's Law.

The question arising here is, is there useful and productive 'work' for all those people or would they be more usefully employed elsewhere towards achieving productive entrepreneurial outcomes.

SECTION 65 OF THE LGA 1993

This provision of the LGA 1993 SECTION 65 is well intended but nonetheless it is extraordinarily naive. A well intentioned diligent administrator might not have issues with meeting the obligations invested in this provision. However, it is uncomfortably open to the subjective self-serving 'deeming authority' of an administrator with an agenda. 

If there was a straight forward mitigating provision whereby elected representatives and/or constituents could hold managers accountable the provision might then have 21st C relevance. Sadly that is not the case and the provision is fundamentally flawed and all too often it fails.

SECTION 62 OF THE LGA 1993

This provision in the LGA 1993 SECTION 62 turns out as being the most insidious provision within the LGA. Via this provision a GM, and acting alone, can for whatever reason subvert policies and strategic determinations of Council. 

Indeed, constituents in Launceston over time have reported contentious use of the provision that permits "[a] general manager [to] do anything necessary or convenient to perform his or her functions under this or any other Act". 

Ex-alderman Basil Fitch, a diligent attendee of CoL meetings, attests to a number of incidents over the life of the last Council where SECTION 62 contentiously, and arguably inappropriately, came into play and effectively exclude elected representatives from the decision making.

It is now legendary that Council's decision to grant UTas 'naming rights' for York Park was granted under the provisions of SECTION 62. Likewise, the arrangements for the 'CH Smith Development' loan ($9 Million) had a subsequent 'interest free' loan (reportedly somewhere in the order of $11 Million) attached that was approved under SECTION 62 provisions only to be revealed after the event and in confidenceThese are but two prominent exemplars of what quite likely a forensic audit would, as likely as not, would show up as being an 'authority' regularly employed.

While there is an administrative case to be put in support of the provision it has clearly been used in ways that sideline the elected Councillors. Arguably, it has been used to subvert democratic processes.

In combination SECTION 65, and the questionable requirement for the GM to guarantee the expertise of his advice to Council, the SECTION 62 provision subverts 'accountability' . Moreover, it pays no respect whatsoever to any aspiration in regard to 'accountability and transparency' and the Minister's Good Governance Guide

DELEGATED AUTHORITY

Councils are required to maintain a list of 'Delegated Authorities' and make it available to the public. Some delegations are made by Council and others by the GM. Given the assumptions of 'expertise' in SECTION 65 of the LGA it is typically the case that these 'authorities' are delegated to an 'administrative position' not the person holding the position and holding appropriate qualifications plus experience.

The apparent assumption that's typically made seemingly is that the person holding the position has the appropriate qualifications and/or experience to meet and fulfil the expectations of the delegation on their own account. That may not be the case and it appears that scant attention is given to ensuring that it is.

Given this, there is a very strong case to be put for it to be always so. That is, even if there is a need to delegate an authority outside a council's staff establishment.

Moreover, there is further case to be put where delegations are regularly reviewed, say biannually, to: 
  ensure that the list of authorities is up to date and complete; 
 that all people holding such an authority currently have the appropriate qualifications and experience; and that
 up to date information is available to the public at all times without reservation – ideally online.

ACCOUNTABILITY 

The 'four-year-all-in-all-out' tenure for a councils compromises and dilute's elected representatives' accountability in that it does not provide for performance to be tested for what turns out to be quite a long time. 

Apart from that, the Code of Conduct provision currently is both cumbersome and feeble. So much so that a delinquent councillor merely faces the threat of being thrashed with a feather and it seems to apply only to individuals.

It is commonly said that an election is the best available 'accountability device' and it might be given that they happen in a timely way. Also, it only applies to elected representatives not appointed functionaries where employment contracts protect their position – and for the most part rightly so.

This of course dose not discount 'the press' as an accountability device but it is apocryphal that the press can be bought. Thus claims of 'independence' are typically discounted and arguably never more so than in the context of Local Govt. 

Against this background, it is clear that the aspiration for accountability in regard to Local Govt. in Tasmania there is a need for more rigorous accountability mechanisms, independent mechanisms. Current information technologies do offer the opportunities to provide them. Social Media is currently a 'go to platform' if backed by mechanisms to mitigate its excesses.

In other jurisdictions there is open access to all records without impediment. In NSW for instance constituents have access to the records of every local governance related meeting – sub-committees, project committees, whatever. In contrast the converse is the case in Launceston at the discretion of the GM under the provisions of SECTION 62 – and this does nothing whatsoever for accountability and transparency.

In recent times 'citizen's/community juries' have been used to add credibility to governance. Likewise, organisations such as the newDEMOCRACY Foundation have been advocating approaches to governance that do not always rely upon 'elected representatives' for credibility. In the light of emerged and emerging technologies in 'communications' the very veracity of assertions made about 'democracy' incrementally wane.  

Then there is that famous Churchillian quote that goes "Many forms of Government have been tried, and will be tried in this world of sin and woe. No one pretends that democracy is perfect or all-wise. Indeed, it has been said that democracy is the worst form of Government except all those other forms that have been tried from time to time." Somehow, it resonates less loudly in a 21st C context. It is just possible that current communication technologies can enhance that which we value in democracy and mitigate against the failures Churchill acknowledges. 

No matter what, transparency and accountability must be a fundamental aspiration of Local Govt. and it needs to be said that the LGA 1993, currently, fails 'the pub test' almost all the time.

RE-IMAGING LOCAL GOVERNANCE 

To anyone seriously seeking purposeful, transparent and accountable local governance in Tasmania that is affordable and effective, they must be all too aware that current LGA 1993 fails to deliver  –and miserably.  

It is clear that there is a need to reimagine Local Gov. in Tasmania given that it is well recognised that there are way too many councils with there being 29 for a population of 500 thousand people. 

Elsewhere that would be just one to three councils. For example Brisbane City Council is about five time as large with a population of 2,408,223 people. Auckland's population is currently estimated population for the Auckland region was 1.66 million people serviced by Community Boards. 

Whereas, in NSW Tasmania's population is approximately equal to four metropolitan councils. Clearly there is no fail-safe population ratio for local governance and its 'placemaking' role given the imperatives of geography and other social cum cultural imperatives.

Given what elected representatives, and their functionaries, have invested in the status quo there are clearly forces at work to by-and-large maintain the status quo. That is so, albeit it being demonstrably fiscally too expensive plus in general terms lacking efficiency a effectiveness. On the evidence, politically forced amalgamations are unpalatable on one hand and are not being delivered on the other.

As has been previously the case 'government' has patched up the system and applied 'band-aids' here and there with the long term outcomes remaining pretty much the same as before 'the repair' was initiated. Clearly it is time for a reality check.

Any serious consideration of a way forward will lead to a total re-imagination of the LGA 1993 as not to do so will simply carry its failures forward without achieving much at all. 

However, what might the re-imagination entail given that:
 The current LGA 1993 is currently obsolete and redundant as a 21st C instrument of governance;
 21st C circumstances offer technologies and communication strategies that enable people to effectively represent themselves in regard to their purposeful objectives in placemaking/placescaping; and
 The community/precinct/regional cultural dynamics currently in play are increasingly diverse and multidimensional and liable to change quickly.
Quite simply there is a need for a system that is 'fleet-of-foot' and responsive to the needs and  aspirations of constituencies. That may not always be via representative democracy even if it may be in part. Commentators often look toward Ancient Greece and see it as "the cradle of democracy". They lament the passing of its democratic practices and a great deal has been written about its lessons that might be applied in a modern context. Yet there are other examples in existence that can show us how to ‘do democracy' and do it better.  

For instance, in regard to the 'Swiss model' we think about Switzerland’s frequent use of referenda. While this is an important feature to reference it is part of a larger pattern of power sharing. This power sharing is known as the 'magic formula'  that prevents a majority from dominating minorities where political actors and the general population work together to achieve stability and prosperity. 

The Swiss government is highly decentralised and the Swiss system has three layers: the federal, the cantonal, and the communal. Other Western countries also have a local level of governance, but Switzerland accords the local level much more decision-making power. 

In a Tasmanian context it is important to note that there are other ways to imagine local governance. In New Zealand Community Boards that were created by the local government reforms in 1989. Currently there are 110 community boards in operation, both urban and rural, working with  local authorities throughout New Zealand.

The purpose of a community board is to: 
 represent and act as an advocate for the interests of the community; 
 consider and report on any matter referred to it by their overarching authority, and any issues of interest to the community board; 
 make an annual submission in regard to expenditure; 
 maintain an overview of services provided within the community; and 
 communicate with community organisations and special interest groups in the community, and 
 undertake any other responsibilities delegated to them.

Clearly, there are options beyond amalgamation once it is acknowledged that Tasmania's system of local governance is not delivering the outcomes people are currently aspiring towards. 

All that stands between a better form of local governance that delivers outcomes is time. Indeed it is time for change and the time is now.


HOW DO WE MOVE FORWARD TOWARDS 21st CENTURY LOCAL GOVERNANCE SYSTEM?

Given that it is currently articulated that the purpose of local governance is to:
 to provide for the health, safety and welfare of the community
 to represent the interests of the community
 to provide for the peace, order and good government of the municipal area

A more inclusive and more equitable 21st C way forward might well be found if it is actually sought and the following 'steps forward' might well deliver better outcomes for Tasmanians

 Place all Tasmanian councils under administration for 3 possibly 4 years

 Establish an Interim Local Governance Commission with up to 12 appointed full-time commissioners with the appropriate skills and expertise and the chair/president being an appointee from outside Tasmania – Victoria, NSW, New Zealand 

 Delegate authority to the commission to deal with and oversight of the current council operations, their recurrent budgets for local and to represent the interests local communities whilst incrementally collaborating with a network of operations

 Initiate the appointment of a series Community Boards to operates as advocates for their 'community precincts' and where appropriate in collaboration with adjoining Community Boards and precincts

 Initiate an inquiry and research to interrogate equitable forward funding for a system of local governance able to deliver the services communities require and in a timely manner

 Initiate research to discover the State's resource in collaboration with other branches of governance, the corporate sector, precinct networks and institutions based in the State

 Initiate a series of Community Forums to generate a proactive discourse focused on providing communities with 21st C outcome relevant to their precincts/communities

 Initiate a recruitment process for a Local Governance Commission supported by a network of Community Boards to operate as the State's local governance mechanism

Ray Norman
Independent Researcher 
Cultural Geographer
Cultural Producer



Wednesday, 27 February 2019

Response to Tasmanian Government 2019 review of Local Government Act (LGA)

Response to Tasmanian Government 2019 review of Local Government Act (LGA)

Who we are: Our organisation is a community network that focusses on complex systems and how their structures, internal systems and beliefs affect their viability and effectiveness in a changing world.

Our brief response is organised as follows:

  • Some key characteristics of an LGA that supports the needs of the 21st century
  • A discussion of difficulties that exist with the brief in light of its objectives
  • A discussion of how a systemic change for a different Tasmanian future might look
  • A typical future scenario and its characteristics
  • Existing problems with the LGA and some organisational problems that it creates
  • Ideas about how to correct LGA deficiencies

Our response is brief and does not include legal detail because there is both insufficient and contradictory information contained in the brief (see below). Furthermore the review structure for the brief appears to us to be excessively biased by a local government system that was created by the current outdated LGA. In our view, the result of employing a review structure based on a flawed legal system (LGA) is likely to be ‘more of the same’ and leave the government blindsided about important options for effective change and business development.

The purpose of our brief therefore is to inform both the government and the review group of systemic issues, and to provide a viewpoint that is not organised around the status quo.

An LGA for the future: To have a competent local government system would require:

  • Staff and alderman having governance training coupled with vetting that assured competence in desired areas of knowledge.
  • A council purpose & standards agreed by the communities whose needs are to be met.
  • Clear service descriptions and standards supported by Councils.
  • An independent means of policing/enforcing the service standards.
  • Clear articulation of outputs and the services/objectives that Councils would deliver.
  • Practical and enforced means of involving ratepayers in processes that affect them.
  • Clear budget standards plus accessible and comprehensive reporting systems.
  • Penalties and other means to assure that failure is discouraged.
  • Council coercive powers policed by an independent body empowered to correct abuses.
  • Citizen complaints procedures that are robust, fair, practical, quick and of no cost to the complainant(s).

As it stands, we see none of those characteristics in the current LGA which, to us, indicates that the current system is biased to suit the service providers (councils) while containing far too few democratic and impartial safeguards for rate and taxpayers. This review appears dominated by Council staff, aldermen, and government parties, many of whom could have conflicts of interest in many of the options that might emerge placing unfair pressures on participants.

Societal and system wide change is usually difficult and can take many years to achieve, even with careful planning and involvement of the population. From our perspective, a legal system that has the ability to support a society, must stem from a clear understanding of the role of the system along with the roles of the various systems that work with it. In this case, the future role of local government in serving communities needs to be clear, as does the means by which groups and individuals would be held to account. Various severe difficulties with local government acting improperly and against the interests of the communities, have occurred recently in Tasmania and are indications of major problems that need to be addressed. In our view, this can be done without making sweeping changes thereby delivering more time to address questions of future goals and issues (e.g. climate & technological change).

Scope and context difficulties: Elements of the brief appeared to be incompatible with legal or regulatory methods. For example, the notion that there can be laws to “support greater innovation” is highly questionable because:
  • innovation is creative, pattern breaking and unconstrained, whereas
  • laws are prescriptive, pattern making and constraining.
This is just one example of an elements set to either fail or be abandoned. We have learned that errors in any stage of a process will proliferate in unknown and unpredictable ways as the process proceeds, hence correcting such errors before completing a review would be a wise course of action.

The brief provides little help in understanding the context in which the finally agreed legal framework for local government will operate. For example, since amalgamations are specifically ruled out, there appears little opportunity for substantive cost reductions, marginal cost control or efficiency in future operations.

Creating a change program that has the greatest chance of success: Since there have been multiple disruptive changes in communications and information technologies since the local government act (LGA) was first published, we propose that the entire suite of functions of local government should be considered in order to stand the best chance of achieving the laudable goals of the study, and deliver a sustainable system into a future of accelerating disruption and complexity. We also suggest that the study goals be confined to goals that can be accomplished with laws and regulation. Further the traditional methods used by local government would merit deep questioning - e.g. does local government provide value to its various stakeholders and how can it deliver more value without increasing costs? Is the labor intensive nature of local government relevant in the 21st century? Can citizens represent themselves and can LG functions be automated?

The LGA as it stands appears unfit to enable Tasmania to compete with the mainland in attracting world class businesses and providing globally competitive services to government, industry and Tasmanian citizenry.

Future scenarios: If the State government were interested in efficiency and innovation then a useful future scenario might include the following characteristics:

  • Significantly reduced costs of operation coupled with increased efficiency and effectiveness
  • Integrated information systems that supplied all parties with impartial and useful information about economic, social and economic affairs in Tasmania (e.g. costs of public projects, traffic intensities on roads along with costs of transportation, current state of water assets for human use, irrigation and power generation)
  • Support for 21st century industries e.g. education levels, rural services quality and type (lower costs for start-ups is a key competitive factor) and infrastructure qualities.

Given that responses to government present organisations like ours with costs with no quantifiable benefits, absent a future scenario such as described above we are confined to restrict our response to purely a governance and management commentary.

Accountability and transparency

Error buried within the LGA: Given the variable nature of human conduct and the temptations involved when powers are provided over everyone else, we believe that the structure of the LGA needs urgent attention. Currently the LGA provides a means by which:

Councils can:

  • Deem whether their actions are covered by  the LGA, deem their work to be ‘confidential’  and
  • Decide on how their performance is to be measured, and
  • Demand more from ratepayers regardless of Council’s performance.

These self-defining characteristics are made more serious because most public complaints are heard by the Council’s own representative body, the LGAT. How long would a proposal that construction mistakes were heard by the CFMEU last?

Such structures defeat accountability and openness and would need to change to meet the requirements of the review objectives such as accountability and openness.

A way to achieve accountability

From a complex systems perspective, the needs of the various communities that Councils are supposed to serve would:

  • Establish and verify the utility of Council’s plans and actions and whether they will meet community and business priorities,
  • Determine the basis upon which performance and success are to be measured, and
  • Determine or approve the scope of reward to be provided for success along with any penalties for failure.

Self defining systems in current LGA defeat transparency

Transparency means being able to see what is, and has been, happening in such ways as to deter corrupt or unconscionable conduct and to help assure that monies are well spent and published priorities achieved. When organisations define their own standards, there is a real risk that they’ll write something to their own advantage and or exclude information that would assist outsiders (e.g. the public) to reach useful conclusions about the organisation’s actions and explanations. The benefits of transparency include early warning of problems, providing a means to prevent risky oversights and enabling politicians to see what their electors are seeing.

Since the current LGA gives the General Manager and Council permission to do ‘whatever is convenient’, councils can claim those powers without providing any real evidence. .With the LGAT acting to decide on Councils performance (a clear conflict of interest) there appears very little accountability in Council operations. In a pinch the General Manager can deem whoever to have the requisite expertise (Sec 62 & 65) to comment or decide authoritatively on any matter again removing any hope of independent public scrutiny, actual accountability or transparency of operations. Such outcomes from local government have a dampening effect on our economy.

Consequently we argue that the existing LGA is not fit for purpose (of delivering value to tax and ratepayers) and does not produce a structure that is either accountable or transparent, in part because (on the basis of their actions in the past) Councils in Tasmania can:

  • Do ‘whatever is convenient’ which apparently includes defining what their role is and whether their actions are supported under the LGA,
  • Hide behind the review shield of the Councils own representative organisation LGAT,
  • Deem who has what expertise,
  • Determine what rates the citizenry must pay regardless of the situation,
  • Enforce rates payments by being able to sell rate-payer’s property (coercion),
  • Decide what ratepayers can know about Council operations,
  • Favour ‘mates’ at the expense of other members of the community,
  • Threaten businesses and others with higher costs,
  • Hold businesses and others to ransom on approvals, planning and other matters.
Correcting these weaknesses would be a high priority from the perspective of community value and corruption avoidance. In just about all cases, it would be wisest to prevent Councils from being able to coerce local businesses or citizens and assure that decisions about project purpose, objectives, performance, transparency, accountability and quality of community service were made by independent parties.

It is worth noting that those benefiting from a status quo are always likely to be suspicious of, even hostile to, changes that might affect their situation adversely. To achieve useful goals in the short term, given the flaws and dated nature of the existing LGA, it would make sense to change the objectives in the review to reflect needs for greater accountability and transparency, to provide skills training in governance to elected aldermen. It would also be useful to create structures in which the community can take an active part to help assure that government efforts are focussed on community outcomes by setting service and fiscal standards and creating an independent policing body for Councils.

We trust that you find our comments of value and different to those emanating from the status quo.

Thank you.

Mike Bolan
Consultant
A Better Way systems network

About systems thinking

As our world becomes more complex and interconnected, it has become essential to develop thinking and knowledge tools and techniques that enable us to understand large scale systems. Whole systems behave differently to their parts, and focussing on parts can too easily divert us from understanding the whole system. This is equally true for systems of government, where sub-systems may be controlled by departments that are competing for resources for example. Attempting to deal with system parts too often means a loss of focus on the whole that produces suboptimal results.

Traditional hierarchical drawings show government with the various elements laid in a line below some higher level element. These displays originated to show how different specialties operated however such simple schema can be highly misleading.

A legal system, such as the LGA, may be drawn separately like a heart or lungs, but it is intimately embedded within other systems, such as the community, business, planning and social development. To optimise a legal system would mean to assure that it’s inputs, means of operation  and outputs were designed to match the requirements of all of the systems in which it was embedded. To this end, an overview of the entire system would be used and teams from each area of speciality would assist with the design for that area.

For the foregoing reasons, understanding law as just one element in a more complex system, helps us to appreciate that to get the most from the law we need to design it to meet the needs and constraints of the other systems in which it is embedded. Doing so will help inform us of design requirements that will provide the maximum value that can be obtained.

While systems approaches can deliver remarkable results (technological advances, lunar landings, robotics, architectures) they do require methods that are frequently difficult for people in government to appreciate. Much government is organised around assumptions that complex systems can usefully be managed in parts, whereas such an approach too often produces problems that are impossible for the participants to appreciate or understand (e.g. Brexit, climate disruption and repeated IT system failures).

Our advocacy for systemic approaches is based on our belief that Tasmania deserves the best and cannot afford expensive sub-optimal approaches.

Further reading relating to systems.

The Unbounded Mind; Mitroff & Linstone, Oxford University Press, 1993
The Logic of Failure; Dorner, Basic Books, 1996
Improving Performance; Rummler & Brache, Jossey-Bass, 1995
A Banquet of Consequences; Das, Penguin, 2015